- In person at the reception desk
- By telephone on 01334 651201 (we do get cancellations at short notice, so it is always worth checking)
Please note: we are unable to process appointment requests received via email or online forms.
For medical advice when the surgery is closed telephone NHS 24 on 111. Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.
Types of Appointments
Types of Appointments
The practice respects the privacy, dignity and cultural and religious beliefs of it’s patients and are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed and everyone’s safety is of utmost importance.
All patients are entitled to have a chaperone if they so wish for any consultation or examination where they feel one is required. Wherever possible we would ask that you make this request at the time of booking the appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavor to provide a chaperone at the time of request, however on occasion it may be necessary to reschedule your appointment.
Your health care professional may require a chaperone to be present for certain consultations or examinations in accordance with best practice.
Text Message Reminders
As a courtesy to our patients, the practice does offer a text message appointment confirmations and reminder service. If you would like to receive this service, please advise reception and they will ensure that your contact derails are up to date.
Arriving for your Appointment
On arrival at the practice for your appointment you should check in so the system can be updated to alert the doctor that you are waiting.
Instead of waiting in a queue at the reception desk, why not use the touch-screen (housed in the main entrance) to check in. It is simple to use and lets the Doctor/Nurse know that you have arrived for your appointment.
The practice runs some of its Phlebotomy Clinics from the outpatients department in the Adamson Hospital. If your appointment is for bloods you may be asked to check-in at the Adamson Hospital Reception.
Opening Times & Info
Monday to Friday 08:00 to 18:00
Bank Street Medical Group
The Health Centre
Bank Street. Cupar, KY15 4JN
Telephone: 01334 651201
New Patient Register
To make things easier for you to register, download a New Patient Registration Form and New Patient Questionnaire. Complete these at your leisure, print them off and bring them into the practice. It is practice policy to ask for the completed forms to be accompanied by photographic ID and proof of your address. Click here for more information on the Registration process.
Our Nursing team runs multiple clinics each week. Click here to find out more about the clinics we run dealing with Chronic Disease Management.
The practice has a dedicated Mental Health Triage Nurse working with the practice team offering patient appointments on a Tuesday each week.
Latest Practice News
Opening doors to Fife’s communities
Do you know what services, support and activities are available in Cupar and the surrounding area? Many organisations have come together to list information on how they can help you along with details of how to get in touch. Use the filters to look for details of organisations that can offer you support by clicking here